Emergency Septic & Sewer Service · Conyers, GA
Emergency sewer and septic help in Conyers, Georgia, starting with whether the backup is in the county's sewer or on your property.
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Emergency sewer or septic help in Conyers, GA
Most Conyers homes drain to Rockdale Water Resources sewer. If sewage is spilling from a manhole or a county-side cleanout, report it to RWR at 770-278-7500. If the backup is only inside your house, the blockage is usually on your line; call Atlanta Water & Sewage Solutions at (678) 863-5620.↗↗
Reviewed by Atlanta Water & Sewage Solutions · Last updated
The Conyers story
The next ten minutes
Stop running water anywhere in the house. Every flush, load of laundry or dishwasher cycle adds to whatever is coming up the lowest drain. Keep children and pets off wet floors and out of the yard if anything is surfacing outside.
Then walk out to the cleanout, the capped pipe near where your yard meets the street right-of-way. Its state tells us most of what we need to know before anyone arrives.↗
- Cap dry, house backing up: the stoppage is between the cleanout and your drains. That stretch belongs to the owner in Rockdale.↗
- Sewage pushing out of the cleanout or a manhole: the county line may be surcharged. RWR takes sewer backup and overflow reports at 770-278-7500, the same number it lists for after-hours emergencies.↗
Stop running water anywhere in the house.
Who owns what
Main versus lateral: who answers the call
Rockdale Water Resourcesmain
County: collection mains, manholes and the service line out to the street right-of-way↗
Where the line sits: Street right-of-way
Rockdale Water Resourcessewer lateral
Owner: the building sewer from the right-of-way cleanout to the house↗
Where the line sits: Cleanout at the right-of-way or easement limit
RWR's sewer collections crews, dispatched from Central Maintenance at 2420 Tatum Road, inspect and repair county sewer piping and manholes. Private laterals and septic tanks are not on their list.↗
More about Conyers
When Conyers gets a hard rain
Storms reach sanitary sewers through cracked pipe, loose manhole lids and illegal connections. Rockdale's construction standards ban downspouts, pools and dumpster drains from the sanitary system for that reason, and they budget an infiltration allowance into every new sewer design.↗
When enough stormwater gets in anyway, the lowest openings overflow first. That can mean a manhole in an easement, or a basement shower drain in a house that sits below the street.
On the record
- On September 27, 2024, heavy rain pushed 19,800 gallons of wastewater out of a manhole at 1525 Springwood Drive in Conyers; it was reported at 7:18 a.m., stopped by 9:30 a.m., and reached a tributary of Travers Creek.↗
- Rockdale's sewer design standard includes an infiltration allowance of 25 gallons per day per inch of pipe diameter per mile.↗
Sewer or septic?
If your Conyers house is on a tank instead
A tank backing up after rain usually means a saturated drain field or a clogged outlet, not a county problem. There is no utility to call; GNR Public Health's Rockdale Environmental Health office on Portman Drive permits any repair that follows.↗
Once the tank is pumped and the house can flush again, the repair question begins. Rockdale gives a failing system 30 days after a written health-department order to be made sanitary, and a fix triggered by a complaint carries a higher GNR permit fee of $400.↗↗
How to tell which one you have
- Septic: a tank lid in the back yard and no sewer charge on the RWR bill
- Sewer: a cleanout near the street and a manhole on the block
Warning signs
Call now if you see any of these
Seeing two or more of these? Call before it gets worse.
- 1. Sewage rising in a tub, shower or floor drain
- 2. Toilets that will not go down, or bubble when another fixture drains
- 3. A wet, foul-smelling patch over the lateral or the drain field
- 4. A septic pump alarm sounding, or a tank lid seeping
- 5. Sewer smell inside after a heavy storm
What it costs
What emergency sewer and septic work costs
Unclog or pump a backed-up septic tank
$295–$610
Typical market range — HomeGuide — How Much Does Septic Tank System Repair Cost? (Dec. 22, 2025), 2025
Septic pump replacement
$500–$1,300
Typical market range — HomeGuide — How Much Does Septic Tank System Repair Cost? (Dec. 22, 2025), 2025
Sewer backup repair, minor repairs and cleanup
$500–$2,000
Typical market range — HomeGuide — How Much Does Sewer Line Replacement Cost? (Dec. 22, 2025), 2025
Sewer line repair by method
$150–$3,800
Typical market range — HomeGuide — How Much Does Sewer Line Replacement Cost? (Dec. 22, 2025), 2025
Sewage cleanup
$7–$15+ per square foot
Typical market range — HomeGuide — How Much Does Sewage Cleanup Cost? (Aug. 22, 2025), 2025
GNR Rockdale septic permit from a complaint, residential
$400
Typical market range — Environmental Health Fee Schedule - Rockdale County (GNR Public Health)
What moves the price
These are third-party typical market ranges, not our prices. Every job is quoted after we see it — estimates are free.
Free estimate: (678) 863-5620- 01Whether a cable clears the lateral or a dig is needed
- 02How much finished floor the backup reached
- 03Septic tank depth and whether the lid is buried
- 04Night or weekend timing, if a cleanup company is also needed
More about Conyers
Homes versus kitchens on the commercial strips
At a house, an emergency usually ends with a cleared lateral and a camera look to see why it clogged. A restaurant backup is often grease, and Rockdale holds food businesses to a pumping schedule of at least every 90 days, so the first question is when the interceptor was last emptied.↗
Water problems can arrive at the same time. RWR posted a boil water advisory for customers north of I-20 on August 4, 2026, lifted three days later, so check its notices before assuming a drop in pressure is your own line.↗
At a house, an emergency usually ends with a cleared lateral and a camera look to see why it clogged.
FAQ
Conyers emergency sewer and septic questions
Straight answers, with the rule or record behind them. Still unsure? Call and ask the crew that digs.
(678) 863-5620What number do I call for a sewer overflow in Conyers?
Rockdale Water Resources lists 770-278-7500 for water emergencies, sewer backups and overflows, and after-hours problems. Its customer service line, 770-278-7400, is for billing and accounts.
Source: Contact Information | Rockdale County Water Resources
How fast can you get to my house?
It depends on the day and where our crew is. Call now; we'll tell you how fast we can be there and what to do until then.
Will Rockdale clear a clog in my yard?
Not on the private stretch. County code makes the owner responsible from the right-of-way to the house, including the cleanout, so RWR handles only the main and its service line to that point.
Source: Rockdale County Code of Ordinances, Ch. 98, Art. I, Div. 1 (Municode, Supp. 47)
Why does my Conyers sewer back up only in heavy storms?
Rain entering the system through defects and illegal connections can overload lines. In September 2024 heavy rain forced about 19,800 gallons out of a manhole on Springwood Drive, so storm-driven surcharging is real here.
Source: Heavy Rain From Helene Causes Sewer Overflow in Conyers | Rockdale Citizen (Sept. 2024)
Can I pour drain cleaner in while I wait?
Please don't. Chemicals do not open a root-filled or collapsed lateral, and they make the pipe dangerous for whoever opens it next.
My septic alarm is going off. Should I shut the breaker?
Leave the pump circuit alone and cut water use instead. The alarm means the level is high; switching off power can make it worse.
Are you licensed to pump a septic tank in Georgia?
Yes. Our company is on the Georgia DPH list of approved septic tank pumper companies dated 9/18/2026.
Source: Georgia DPH Approved Septic Tank Pumper Companies list (9/18/2026)
Nearby areas
Emergency septic and sewer help near Conyers
- Covington septic & sewerCity of Covington sewer backups, east along I-20
- Oxford septic & sewerEmergencies close to our Oxford shop
- Porterdale septic & sewerMill-village sewer problems on the Yellow River
- Almon septic & sewerRural Newton County septic emergencies
- Lithonia septic & sewerDeKalb County backups to the west
Sources
Where these facts come from
Rules, costs and local facts on this page link to the agency, code or publisher that states them. Cost figures are third-party market ranges, not our prices — estimates are free.
Reviewed by Atlanta Water & Sewage Solutions · Last updated
- 1Main Breaks | Rockdale County Water Resources
- 2Rockdale County Code of Ordinances, Ch. 98, Art. I, Div. 1 (Municode, Supp. 47)
- 3Water and Sewer Maintenance | Rockdale County Water Resources
- 4Rockdale Water Resources — Water and Wastewater Standards and Specifications (Aug. 2019 update)
- 5Heavy Rain From Helene Causes Sewer Overflow in Conyers | Rockdale Citizen (Sept. 2024)
- 6Locations | GNR Public Health
- 7Rockdale County Code, Ch. 98, Art. III, Div. 6 Private Wastewater Disposal Facilities (Municode)
- 8Environmental Health Fee Schedule - Rockdale County (GNR Public Health)
- 9HomeGuide — How Much Does Septic Tank System Repair Cost? (Dec. 22, 2025)
- 10HomeGuide — How Much Does Sewer Line Replacement Cost? (Dec. 22, 2025)
- 11HomeGuide — How Much Does Sewage Cleanup Cost? (Aug. 22, 2025)
- 12Rockdale County Code, Ch. 98, Art. III, Div. 5 — Sec. 98-168 Sand and oil/grease interceptors (Municode)
- 13What's New | Rockdale County Water Resources
- 14Contact Information | Rockdale County Water Resources
- 15Georgia DPH Approved Septic Tank Pumper Companies list (9/18/2026)
Ready when you are
Sewage in the house and the cleanout is dry? CALL NOW.
Tell us what is backing up and where. We'll tell you how fast we can be there, what to shut off meanwhile, and whether RWR should get the first call instead.
(678) 863-5620- Georgia DPH-certified installer & pumper
- Residential & commercial
- Oxford, GA
Free estimate
or call (678) 863-5620