Emergency Septic & Sewer Service · Loganville, GA
Emergency sewer and septic help in Loganville, Georgia, starting with whether the blockage is in your building sewer or the city's line.
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or call (678) 863-5620The short answer
What should I do about a sewer backup in Loganville, GA?
Stop running water, keep people and pets off anything sewage touched, and open the outdoor cleanout. If it is full, the clog is usually in your building sewer, which Loganville's ordinance makes the landowner's property. If it is dry, suspect the house drain. Call now; we'll tell you how soon we can get there.↗↗
Reviewed by Atlanta Water & Sewage Solutions · Last updated
The Loganville story
The next fifteen minutes
Most Loganville homes inside the city limits drain to public sewer, so a backup here is usually a blocked lateral rather than a full septic tank. Work through these in order while you wait for a callback.↗
- No flushing, laundry, dishwasher or showers. Every gallon lands at the lowest drain.↗
- EPA warns backed-up sewage may carry harmful pathogens; wear gloves and keep children away.↗
- Leave the city's manholes and mains alone. Uncovering or tampering with city sewer equipment without authorization carries a $250 to $5,000 fine.↗
- Note whether neighbors are backing up too. Several houses at once points to the public main.↗
Who owns what
Whose problem is it: yours or the city's
City of Loganvillesewer lateral
Landowner: building sewers and connections to the city collector line are the landowner's property and maintenance (Sec. 6.15)↗
Where the line sits: city collector line
City of Loganvillemain
City Sewer Collections: management, repair and operation of the collection system↗
The Sewer Collections office at 4303 Lawrenceville Road answers 770-466-1165 Monday through Friday, 8 a.m. to 5 p.m. The city's 2022 customer packet also lists a Public Works number, 770-466-0902.↗↗
Local facts
Loganville details that shape an emergency call
Each row links to the agency, code or publisher it comes from. Tap a source to check it yourself.
| Topic | What it says | Source |
|---|---|---|
| City sewer office | 4303 Lawrenceville Road; 770-466-1165, weekdays 8 a.m.–5 p.m. | Sewer Collections | City of Loganville, GA |
| Rainwater in the sewer | Downspouts, foundation drains and area drains may not connect to a building sewer; existing ties must be disconnected (Sec. 8.1) | City of Loganville Sewer Use Ordinance (linked from the city's Sewer Collections page) |
| Public Works line | 770-466-0902 | City of Loganville New Service Packet 2022 (city information and utility numbers) |
| Too low to drain | A building drain below gravity must be lifted by approved means to the building sewer (Sec. 6.8) | City of Loganville Sewer Use Ordinance (linked from the city's Sewer Collections page) |
More about Loganville
Why Loganville backups cluster on storm nights
A lateral that copes on a dry Tuesday can overflow during a downpour if a gutter drain or foundation drain was tied into it. Loganville's ordinance bans those connections outright and requires any existing ones to be cut loose, because rainwater is not supposed to ride in the sanitary system at all.↗
When we clear a storm-night backup, we look for that tie before we leave. A buried downspout run heading toward the cleanout is the usual giveaway.
Finished basements add a second failure point. Homes where the lowest drain sits below the street use a pump to lift sewage, and a dead pump or tripped breaker looks exactly like a clogged line.↗
A lateral that copes on a dry Tuesday can overflow during a downpour if a gutter drain or foundation drain was tied into it.
More about Loganville
Septic emergencies on the edge of town
Lots without sewer run on septic, and the city routes those through the Walton or Gwinnett health department depending on the county line. A tank that overflows into the yard needs pumping now and, if the field has failed, a repair permit afterward.↗
On the Walton side, Walton County Environmental Health issues those repair permits. In the Gwinnett slice, GNR Health handles them. After heavy rain, EPA advises against pumping a tank while the soil around it is still saturated, so we may stabilize first and pump when the ground allows.↗↗↗
Lots without sewer run on septic, and the city routes those through the Walton or Gwinnett health department depending on the county line.
Warning signs
Call right away if you see
Seeing two or more of these? Call before it gets worse.
- 1. Sewage rising in a tub, shower or floor drain
- 2. Toilets gurgling when the washer drains
- 3. Water standing in the outdoor cleanout
- 4. Wet, foul ground over a septic tank or field
- 5. A basement ejector pit alarm sounding
What it costs
Emergency repair ranges from published guides
Sewer line repair, by method
$150–$3,800
Typical market range — HomeGuide — How Much Does Sewer Line Replacement Cost? (Dec. 22, 2025), 2025
Sewer backup repair and minor cleanup
$500–$2,000
Typical market range — HomeGuide — How Much Does Sewer Line Replacement Cost? (Dec. 22, 2025), 2025
Unclog or pump a backed-up septic tank
$295–$610
Typical market range — HomeGuide — How Much Does Septic Tank System Repair Cost? (Dec. 22, 2025), 2025
Sewage cleanup
$7–$15+ per sq ft
Typical market range — HomeGuide — How Much Does Sewage Cleanup Cost? (Aug. 22, 2025), 2025
After-hours premium charged by cleanup companies
$200–$500
Typical market range — HomeGuide — How Much Does Sewage Cleanup Cost? (Aug. 22, 2025), 2025
What moves the price
These are third-party typical market ranges, not our prices. Every job is quoted after we see it — estimates are free.
Free estimate: (678) 863-5620- 01Clog at the cleanout versus a collapse under the driveway
- 02A pump basin that needs a new pump
- 03Saturated clay after storms
- 04Interior cleanup on finished floors
More about Loganville
Homes, restaurants and shops
A household backup is usually one lateral and one family waiting on a toilet. For restaurants along US 78, a grease-choked line can shut a kitchen during service. Loganville's ordinance limits industrial wastewater to 100 milligrams per liter of fats, oils and grease, and bars unshredded garbage with any dimension over half an inch.↗
We are on Georgia DPH's approved pumper list, which covers the septic side of an emergency outside the sewer area.↗
A household backup is usually one lateral and one family waiting on a toilet.
FAQ
Loganville emergency sewer and septic questions
Straight answers, with the rule or record behind them. Still unsure? Call and ask the crew that digs.
(678) 863-5620Will Loganville clear a clog in my yard line?
Generally no. Section 6.15 makes building sewers and their connections the landowner's property and maintenance responsibility.
Source: City of Loganville Sewer Use Ordinance (linked from the city's Sewer Collections page)
How do I tell if the city main is blocked?
Several neighbors backing up at once is the strongest hint. Report it to Sewer Collections at 770-466-1165 during business hours.
Why does my sewer back up only when it storms?
Often a downspout or foundation drain tied into the lateral. Loganville prohibits those connections and requires them removed.
Source: City of Loganville Sewer Use Ordinance (linked from the city's Sewer Collections page)
Can I pop the city manhole to check it?
No. Unauthorized uncovering or tampering with city sewer equipment carries a fine from $250 to $5,000 plus damages.
Source: City of Loganville Sewer Use Ordinance (linked from the city's Sewer Collections page)
My house is on septic just outside town. Who permits the repair?
Walton County Environmental Health on the Walton side, GNR Health on the Gwinnett side.
Source: City of Loganville Development Regulations (adopted 2020, amended Aug 8, 2024)
Should I pump my tank while the yard is flooded?
EPA says not to pump while the soil is saturated. Cut water use and call so we can decide the timing together.
How soon can you get here?
It depends on the day and where the crew is. Phone (678) 863-5620 for an honest arrival estimate.
Nearby areas
Emergency septic and sewer help nearby
Sources
Where these facts come from
Rules, costs and local facts on this page link to the agency, code or publisher that states them. Cost figures are third-party market ranges, not our prices — estimates are free.
Reviewed by Atlanta Water & Sewage Solutions · Last updated
- 1City of Loganville Sewer Use Ordinance (linked from the city's Sewer Collections page)
- 2US EPA — Resolving Septic System Malfunctions
- 3Sewer Collections | City of Loganville, GA
- 4City of Loganville New Service Packet 2022 (city information and utility numbers)
- 5City of Loganville Development Regulations (adopted 2020, amended Aug 8, 2024)
- 6Northeast Health District — Sewage/Septic Systems
- 7Septic Systems | GNR Health
- 8US EPA — Septic Systems: What to Do after the Flood
- 9HomeGuide — How Much Does Sewer Line Replacement Cost? (Dec. 22, 2025)
- 10HomeGuide — How Much Does Septic Tank System Repair Cost? (Dec. 22, 2025)
- 11HomeGuide — How Much Does Sewage Cleanup Cost? (Aug. 22, 2025)
- 12Georgia DPH — Approved Septic Tank Pumpers list (9/18/2026)
Ready when you are
Sewage coming up in Loganville? Call now.
Tell us what you see at the cleanout. You'll get our arrival estimate and a plan for the meantime.
(678) 863-5620- Georgia DPH-certified installer & pumper
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