Water Line Repair & Installation · Stonecrest, GA
Stonecrest water line repair for the leak your DeKalb water bill found before you did.
- Georgia DPH-certified installer & pumper
- Residential & commercial
- Local shop in Oxford, GA
Get a free estimate
or call (678) 863-5620The short answer
What should I do about a water line leak in Stonecrest, GA?
Stonecrest water comes from DeKalb Watershed Management, which owns the main and meter. Leaks in the street or at the meter go to DeKalb's dispatch at 770-270-6243. A leak between the meter and your house is private, and that is the stretch we locate, repair or replace, then pressure-test before backfilling.↗↗
Reviewed by Atlanta Water & Sewage Solutions · Last updated
The Stonecrest story
A leak you pay for twice
Most Stonecrest homeowners discover a service-line leak on paper. DeKalb's water charge is tiered: on the 2022 schedule, the first 4,000 gallons of a two-month cycle cost $2.29 per thousand on the smallest residential meter, and anything past 40,000 gallons costs $8.56 per thousand. A pinhole that runs day and night pushes a household up those tiers quickly.↗
Once the leak is fixed, the billing side is a separate call. DeKalb's service directory sends credit questions for a repaired leak to Utility Customer Operations at 404-378-4475, not to the field crews, so keep the invoice and photos from the repair.↗
Why here? The median Stonecrest home was built in 1999, so many service lines have been buried for about twenty-five years on sloped lots where Ashlar soil sits over rock at 20 to 40 inches. Homes finished before mid-1995 may also have polybutylene, a gray or blue plastic that InterNACHI says degrades from the inside when it reacts with disinfectants in the water.↗↗↗
On the record
- DeKalb's 2022 bi-monthly water rate climbs from $2.29 per 1,000 gallons for the first 4,000 gallons to $8.56 above 40,000 gallons on the smallest residential meter.↗
- Leak-credit requests after a repair go to DeKalb Utility Customer Operations, 774 Jordan Lane, 404-378-4475.↗
- Meters 2 inches and smaller, about 99% of DeKalb's system, are read and billed every two months.↗
Who owns what
County pipe, your pipe
DeKalb County Watershed Managementmain
DeKalb, including the meter itself (Sec. 25-43)↗
Where the line sits: Meter
DeKalb County Watershed Managementwater service line
Homeowner from the meter to the house; only the county may tap its main (Sec. 25-83)↗
Where the line sits: Meter outlet
DeKalb's emergency dispatch takes calls for low pressure, water leaks, sinkholes and main breaks. If the wet spot is at the curb or in the road, report it there first; the county will not charge you to fix its side.↗
More about Stonecrest
Pressure problems are not always leaks
Weak pressure through the whole house can be a failing line, a partly closed or corroded shutoff, or a pressure-reducing valve that has worn out. Georgia's plumbing code requires a reducing valve where static pressure inside a building exceeds 80 psi, and many subdivision homes have one near where the line enters. We put a gauge on a hose bib before we recommend any digging.↗
When the line itself is the problem, a replacement on a Stonecrest lot usually runs in a new trench from the meter to the foundation. We file a Georgia 811 ticket at least three business days ahead, and utilities have two full business days to mark before work starts.↗
Weak pressure through the whole house can be a failing line, a partly closed or corroded shutoff, or a pressure-reducing valve that has worn out.
Warning signs
Stonecrest water line warning signs
Seeing two or more of these? Call before it gets worse.
- 1. Two bills in a row that land in a higher usage tier
- 2. The meter's low-flow dial creeps with everything off
- 3. A wet patch that never dries on the slope between the curb and the house
- 4. Hissing at the meter box or near the foundation
- 5. Pressure that has faded over months, not overnight
- 6. Gray PB pipe visible at the water heater or crawlspace
What it costs
Published water line cost ranges
Water main line repair
$350–$1,700
Typical market range — HomeAdvisor — Main Water Line Replacement Cost (2026), 2026
Trenched replacement
$50–$250 per foot
Typical market range — HomeAdvisor — Main Water Line Replacement Cost (2026), 2026
Main line replacement, average total
$2,000–$5,000
Typical market range — HomeGuide — How Much Does Water Line Replacement Cost? (Dec. 22, 2025), 2025
Pressure regulator replacement
$150–$350
Typical market range — HomeGuide — How Much Does Water Line Replacement Cost? (Dec. 22, 2025), 2025
What moves the price
These are third-party typical market ranges, not our prices. Every job is quoted after we see it — estimates are free.
Free estimate: (678) 863-5620- 01Setback of the house from the street on larger lots
- 02Rock shallow enough to slow a trench
- 03Driveways or retaining walls on the route
- 04Whether the PRV and shutoff are replaced at the same time
More about Stonecrest
Homes versus businesses on the I-20 corridor
A house service is usually 3/4 or 1 inch. Retail and office buildings near the mall often run 1-1/2 or 2-inch services, and the 2022 rate sheet shows how much more those taps cost: $2,600 and $4,975. Larger buildings may also carry backflow devices that DeKalb inspects, so we coordinate commercial line work with the owner's backflow tester.↗↗
FAQ
Stonecrest water line questions
Straight answers, with the rule or record behind them. Still unsure? Call and ask the crew that digs.
(678) 863-5620Who do I call about brown water or no water in Stonecrest?
The city's Trouble Resource Guide sends water main leaks, brown water and loss of water to DeKalb Water and Sewer at 770-270-6243.
Can I get a bill credit after fixing a leak?
Ask DeKalb Utility Customer Operations at 404-378-4475; its call list handles credits after a leak is repaired.
Source: DeKalb Watershed Management Service Call List (revised July 11, 2025)
Where does my responsibility start?
At the meter. DeKalb owns its water system up to and including the meter; the line to your house is yours.
My house was built in 1993. Should I worry about polybutylene?
Check. PB was made from 1978 to mid-1995, and blue PB was used mainly for outdoor cold-water lines like service pipes.
Why does my pressure seem low even without a leak?
A worn pressure-reducing valve is a common cause. The plumbing code requires one where static pressure tops 80 psi.
How long before digging can start?
Georgia 811 asks for a ticket at least three business days ahead; utilities get two full business days to mark.
Source: Georgia 811 — The 811 Process
Nearby areas
Water line work around Stonecrest
Sources
Where these facts come from
Rules, costs and local facts on this page link to the agency, code or publisher that states them. Cost figures are third-party market ranges, not our prices — estimates are free.
Reviewed by Atlanta Water & Sewage Solutions · Last updated
- 1Trouble Resource Guide | Stonecrest, GA
- 2DeKalb County Code Ch. 25, Art. II, Div. 1 — Sec. 25-43 Location, ownership of facilities (Municode, Supp. 72)
- 3DeKalb County 2022 Current Rates — Water and Sewer Rates and Service Charges (via Wayback)
- 4DeKalb Watershed Management Service Call List (revised July 11, 2025)
- 5Census Reporter: Stonecrest, GA (ACS 2024 5-year)
- 6Official Series Description — ASHLAR Series (USDA NRCS)
- 7InterNACHI — Polybutylene for Inspectors
- 8DeKalb County Code Ch. 25, Art. II, Div. 3 — Secs. 25-83, 25-84 Service connections (Municode, Supp. 72)
- 9Georgia State Minimum Standard Plumbing Code 2018 (IPC 2018), Ch. 6 Water Supply and Distribution (UpCodes)
- 10Georgia 811 — The 811 Process
- 11HomeAdvisor — Main Water Line Replacement Cost (2026)
- 12HomeGuide — How Much Does Water Line Replacement Cost? (Dec. 22, 2025)
Ready when you are
Bill jumped a tier? Let's find where the water is going.
We test pressure, check the meter and trace your Stonecrest service line before anything gets dug up.
(678) 863-5620- Georgia DPH-certified installer & pumper
- Residential & commercial
- Oxford, GA
Free estimate
or call (678) 863-5620