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Plain white vacuum pump truck at the edge of a rural lawn with a hose running to an open green septic riser, pine woods behind; illustrating septic, sewer and water line work around Woodstock, Georgia

Woodstock, GA ·

Woodstock sewer and water line service under the city's own utility rules.

Woodstock sewer and water line service under the city's own utility rules.
  • Georgia DPH-certified installer & pumper
  • Residential & commercial
  • Local shop in Oxford, GA

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The short answer

Who provides sewer and water in Woodstock, GA?

Inside city limits, the City of Woodstock's own Water & Sewer Utility, with wastewater treated at Cobb County's Noonday plant. Outside the limits it's CCWSA. City code puts the building sewer's cost on the owner and requires hookup within 120 days of notice. We repair and connect those owner-side lines.

Reviewed by Atlanta Water & Sewage Solutions · Last updated

The Woodstock story

One well, a few hundred feet of pipe

Woodstock grew up around a Louisville & Nashville rail stop. It was incorporated as a town in 1897, took its name from a Walter Scott novel, and got its brick depot in 1912. The city's water utility traces to that era too: it began with a single well and a few hundred feet of pipe serving the depot and a church, and it has now run for more than 80 years.

The houses are another story. Woodstock's median home was built in 2005, and 11,235 of its 15,371 homes date from 2000 or later. The census counts none from before 1940. So the typical Woodstock sewer call isn't a crumbling century-old lateral; it's a newer line that settled, took on roots, or was damaged during later work.

The sewage itself leaves town. Cobb County's Noonday Water Reclamation Facility on Shallowford Road, just south of the county line, treats wastewater for all of Woodstock.

On the record

  • Utility began with one well and a few hundred feet of pipe; 80+ years in service.
  • Noonday WRF in Cobb treats all of Woodstock's wastewater.

Local facts

Woodstock facts

Each row links to the agency, code or publisher it comes from. Tap a source to check it yourself.

Where the city's rules and numbers come from.
TopicWhat it saysSource
Incorporated1897; named for Walter Scott's 1826 novelWoodstock, Georgia - Wikipedia
Median year built2005 (ACS 2020-2024)Census Reporter API — Woodstock, GA, ACS 2020-2024 5-year (B01003, B25035, B25034)
Area11.3 square milesWoodstock, Georgia - Wikipedia
ZIP codes30188, 30189U.S. Census Bureau 2020 ZCTA-to-Place Relationship File
Utility phone770-592-6006 (weekdays); 770-926-7871 after hoursWater & Sewer Utility | City of Woodstock, GA

More about Woodstock

Woodstock's hookup rules are strict

Chapter 44 of the city code is specific. When a public sewer runs within 100 feet of the property line and the house can reach it by gravity, the owner gets official notice and has 120 days to connect at their own expense, unless the city agrees to a deferral.

There's a billing twist that surprises people. Once that notice goes out, an owner already on city water is billed for sewer service whether or not the connection has been made. Waiting doesn't save money.

And the sewer stops at the city line. Woodstock's code says it is not city policy to serve unincorporated areas, even ones right next to the limits. Those homes deal with the Cherokee County Water and Sewerage Authority instead.

  • Connect within 120 days of notice when sewer is within 100 feet and reachable by gravity.
  • Sewer billing starts at notice, connected or not.
  • No city sewer for unincorporated areas, even adjacent ones.

Chapter 44 of the city code is specific.

Who owns what

City side and owner side

Cross-section: house, building drain, sewer lateral, cleanout, property line, tap and public sewer mainSTREETPROPERTY LINECLEANOUTTAPPUBLIC SEWER MAINSEWER LATERALBUILDING DRAINPROPERTY OWNERUTILITY
Green = sewer (APWA uniform color code)Typical handoff here: Property line
Cross-section: water main, meter box, water service line and houseSTREETPROPERTY LINEMETER BOXWATER MAINWATER SERVICE LINEPROPERTY OWNERUTILITY
Blue = potable water (APWA uniform color code)Typical handoff here: Property line
  • City of Woodstock Water & Sewer Utilitywater service line

    City installs from the main to inside the sidewalk property line, including meters up to 2 inches; the owner's line past it goes in by a state-licensed plumber

    Where the line sits: Property line at the sidewalk

  • City of Woodstock Water & Sewer Utilitysewer lateral

    Owner pays every cost of installing and connecting the building sewer

    Where the line sits: Connection to the public sewer

Pipe and connections in the street are the city's to maintain at no charge to the owner; fixtures and lines on the property are the owner's.

Sewer or septic?

Septic inside Woodstock?

The code allows a septic tank only where no public sewer is available, with a Health Officer permit and an inspection before it's covered. No subsurface system may go on a lot smaller than 15,000 square feet, and when sewer arrives the old tank is pumped and filled.

Homes with Woodstock addresses outside the city limits are a different matter; they fall under Cherokee County's septic rules and CCWSA. The Cherokee County page covers that side.

How to tell which one you have

  • Your bill comes from the City of Woodstock and lists sewer.
  • You received a notice of sewer availability.
  • Your address is in unincorporated Cherokee (then check with CCWSA).

On the map

Woodstock from our shop

About 83 min / 65.1 mi by road from our Oxford shop

Routed from Oxford to the center of Woodstock.

Route source
NEWTONROCKDALEWALTONDEKALBGWINNETTHENRYMORGANBARROWOCONEECLAYTONFULTONCLARKEJACKSONFORSYTHCOBBHALLDOUGLASBANKSCHEROKEEDAWSONPAULDINGLUMPKINPICKENSBARTOWCARROLLHARALSONPOLKGORDONFLOYDOUR OXFORD SHOPWOODSTOCK
Woodstock Our shop: Oxford, GACounty lines: U.S. Census Bureau

FAQ

Woodstock homeowners ask

Straight answers, with the rule or record behind them. Still unsure? Call and ask the crew that digs.

(678) 863-5620

I got a sewer availability notice. How long do I have?

120 days from the official notice, if the sewer is within 100 feet of your property line and reachable by gravity, unless the city agrees to defer.

Source: Woodstock Code Sec. 44-124 Use of public sewer required (Municode, Supp. 3 Update 1)

Why am I paying for sewer when I'm still on septic?

Woodstock's code bills sewer to city water customers once they've been notified to connect, whether or not they've hooked up.

Source: Woodstock Code Sec. 44-124 Use of public sewer required (Municode, Supp. 3 Update 1)

Who pays to connect my house to the city sewer?

The owner. The code puts all costs of installing and connecting the building sewer on the property owner.

Source: Woodstock Code Sec. 44-124 Use of public sewer required (Municode, Supp. 3 Update 1)

I live just outside the city. Can I get Woodstock sewer?

The city's policy is not to provide sewer to unincorporated areas, even adjacent ones. Unincorporated Cherokee residents work with CCWSA (770-479-1813).

Source: Septic and Public Utilities FAQ | Cherokee County, Georgia

Where does the city's water responsibility end?

The city installs service from the main to inside the sidewalk property line, including meters up to two inches. Past that the line is yours and must be installed by a state-licensed plumber.

Source: Woodstock Code Sec. 44-86 Connection to water system (Municode, Supp. 3 Update 1)

Where is Woodstock's sewage treated?

At Cobb County's Noonday Water Reclamation Facility on Shallowford Road, which serves all of Woodstock.

Source: Noonday Water Reclamation Facility - Wikipedia

Who do I call after hours for a water or sewer emergency in the street?

The city's after-hours line is 770-926-7871. For a backup inside your home, call us at (678) 863-5620.

Source: Water & Sewer Utility | City of Woodstock, GA

Ready when you are

Got Woodstock's 120-day notice? We'll make the connection.

Call (678) 863-5620 for a quote on the building sewer, the tie-in and the old tank.

(678) 863-5620
  • Georgia DPH-certified installer & pumper
  • Residential & commercial
  • Oxford, GA

Property type
What do you need?
Rather talk? (678) 863-5620
Where's the property?
Is sewage backing up inside? (optional)
Who should we call?

By submitting, you agree we may call or text you about this request. Msg & data rates may apply. Reply STOP to opt out. SMS terms.

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