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Narrow red clay trench across the front lawn of a brick ranch home with a new blue water service pipe running to the street; illustrating water line repair and installation for McDonough, Georgia

Water Line Repair & Installation · Mcdonough, GA

Water line repair and installation in McDonough, Georgia, on the owner's side of the city water meter.

McDonough is the county seat. Septic permits and records: Henry County Environmental Health Office (District 4 Public Health), part of District 4 Public Health — Environmental Health (Wastewater Management).
  • Georgia DPH-certified installer & pumper
  • Residential & commercial
  • Local shop in Oxford, GA

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The short answer

Water line repair and installation in McDonough, GA

The City of McDonough maintains water lines up to the meter; the pipe from the meter to your house, and finding its leaks, belongs to you. Atlanta Water & Sewage Solutions locates the leak, repairs or replaces that service line, adds the required private shutoff, and restores the yard. Call (678) 863-5620 for a free on-site estimate.

Reviewed by Atlanta Water & Sewage Solutions · Last updated

At a glance

County seat
McDonough
Health district
District 4 Public Health — Environmental Health (Wastewater Management)
Septic permits
Henry County Environmental Health Office (District 4 Public Health)
EH office phone
470-661-0044
Population
249,960 (ACS 2020-2024 5-year, table B01003)
Median home built
2001

Who owns what

The meter is the dividing line

McDonough's water chapter is unusually plain about this.
Cross-section: house, building drain, sewer lateral, cleanout, property line, tap and public sewer mainSTREETPROPERTY LINECLEANOUTTAPPUBLIC SEWER MAINSEWER LATERALBUILDING DRAINPROPERTY OWNERUTILITY
Green = sewer (APWA uniform color code)Typical handoff here: Property line
Cross-section: water main, meter box, water service line and houseSTREETPROPERTY LINEMETER BOXWATER MAINWATER SERVICE LINEPROPERTY OWNERUTILITY
Blue = potable water (APWA uniform color code)Typical handoff here: Meter
  • City of McDonoughmain

    City runs its service line from the distribution main to your property line

    Where the line sits: Property line (§ 13.04.130)

  • City of McDonoughwater service line

    City maintains and repairs lines to the meter; owner handles everything on the property side, including leak detection

    Where the line sits: Meter (§ 13.04.330)

  • Henry County Water Authoritywater service line

    HCWA holds the customer responsible for plumbing on the customer's side of the meter

    Where the line sits: Meter

Where the meter sits varies: the city may place it at or near the property line or up to three feet inside your lot.

Warning signs

How a hidden service-line leak shows up

The city's own leak guide starts with the meter's display.

Seeing two or more of these? Call before it gets worse.

  • 1. The meter's flow 'Rate' shows movement with every fixture and the irrigation off
  • 2. A bill jump with no change in household use
  • 3. A wet or sunken spot between the meter box and the house
  • 4. Low pressure throughout the house after a recent dig or a freeze
  • 5. Water running at a faucet even though the main shutoff is closed

The Mcdonough story

A 68-mile system with a short handoff

McDonough's distribution crew looks after 68 miles of main, hundreds of hydrants and more than a thousand valves. It sets meters and fixes leaks, but only on the city's side. The last stretch, from the meter to your wall, is private.

The code also asks owners to keep a private cut-off valve on the house side of the meter. Many homes have one buried or seized. We replace it whenever we open the line, so the next repair does not require a call to the city just to shut water off.

On the record

  • The city's Water Distribution & Sewer Collection division maintains 68 miles of distribution line, 758 hydrants and 1,258 isolation valves.
  • McDonough customers must furnish and maintain their own cut-off valve on the property side of the meter.

More about Mcdonough

Pressure, backflow and newer homes

McDonough requires backflow devices on every commercial and industrial property, on homes built after 2001, and wherever the city rehabilitates older water lines. A backflow device seals the house's water in, so heated water has nowhere to expand.

That is why the code calls for an expansion tank or relief valve on those systems, keeping static pressure at or below 80 psi at every fixture. When we replace a service line on a newer house, we check that this equipment is present and working.

  • Backflow devices are required for commercial and industrial sites, post-2001 homes and properties where the city rehabs old water lines.
  • Section 13.05.090 limits thermal expansion to 80 psi static pressure at any fixture on a closed system.

McDonough requires backflow devices on every commercial and industrial property, on homes built after 2001, and wherever the city rehabilitates older water lines.

What it costs

Water line costs and city charges

Market ranges are HomeGuide's national figures (December 2025). Tap fees are from the McDonough code.

What moves the price

These are third-party typical market ranges, not our prices. Every job is quoted after we see it — estimates are free.

Free estimate: (678) 863-5620
  1. 01Distance from the meter to where the line enters the house
  2. 02Driveway, walkway or mature landscaping in the path
  3. 03Whether the shutoff valve and regulator also need replacing
  4. 04A 1-inch line for larger homes or irrigation

Local facts

New service connections in McDonough

Each row links to the agency, code or publisher it comes from. Tap a source to check it yourself.

From the McDonough Code of Ordinances, Title 13.
TopicWhat it saysSource
Water connection fee$1,821.23 for 3/4 inch; $3,036.00 for 1 inch; plus a tap-on fee for meter and laborMcDonough, GA Code of Ordinances § 13.04.070 Connection fees (Municode, Supp. 15)
Meter placementAt or near the property line, or within three feet inside itMcDonough, GA Code of Ordinances § 13.04.140 Meter installation location (Municode, Supp. 15)
Who owns whatCity lines up to the meter; every pipe and every leak on the property side belongs to the ownerMcDonough, GA Code of Ordinances § 13.04.330 Leak adjustments (Municode, Supp. 15)
City-built service lineRun by the city from its main to your property line where the main is alongside the lotMcDonough, GA Code of Ordinances § 13.04.130 (Municode, Supp. 15)
Timing for new constructionApply at least two weeks before the certificate of occupancy; the department has two weeks to set the meterMcDonough, GA Code of Ordinances § 13.04.070 Connection fees (Municode, Supp. 15)

More about Mcdonough

Our process, house or storefront

We confirm the leak is on your side with the meter test, then trace the line and dig at the fault. Short damage gets a repair coupling; an old or repeatedly failing line gets replaced end to end, with a new shutoff at the meter side.

Commercial buildings add a testable backflow assembly that a certified tester must check periodically under the city program, plus larger pipe. We schedule those shutoffs around business hours.

We confirm the leak is on your side with the meter test, then trace the line and dig at the fault.

FAQ

McDonough water line questions

Straight answers, with the rule or record behind them. Still unsure? Call and ask the crew that digs.

(678) 863-5620

Does the City of McDonough fix leaks between the meter and my house?

No. Section 13.04.330 says the city maintains lines to the meter, while locating and repairing leaks on the property side is the owner's job. The city is not responsible for the cost of finding the leak either.

Source: McDonough, GA Code of Ordinances § 13.04.330 Leak adjustments (Municode, Supp. 15)

Can I get a credit on my McDonough bill after a leak?

Possibly. The same section lets the city make reasonable adjustments for exorbitant water and sewer bills caused by leaks, weighing the cause of the loss. Keep your repair invoice.

Source: McDonough, GA Code of Ordinances § 13.04.330 Leak adjustments (Municode, Supp. 15)

How do I check for a leak at my McDonough meter?

Turn off every fixture and the irrigation, shine a flashlight on the meter's screen to wake it, and see whether a flow rate appears. The city's leak page walks through the steps.

Source: City of McDonough - How to Detect Water Leaks

Do I need a backflow preventer on my house?

If the home was built after 2001, yes, along with thermal expansion protection. Commercial and industrial properties always need one. Older homes may need one if the city rehabs their water line.

Source: City of McDonough - Backflow Prevention

What does a new water tap cost in McDonough?

The code's connection fee is $1,821.23 for a 3/4-inch tap and $3,036.00 for 1-inch, plus a tap-on charge the Water Department sets for the meter and labor.

Source: McDonough, GA Code of Ordinances § 13.04.070 Connection fees (Municode, Supp. 15)

How much does it cost to replace the main water line to a house?

HomeGuide's national average is $2,000 to $5,000, with trenchless methods at $70 to $250 per foot. Length and what is in the way set the real number.

Source: HomeGuide — How Much Does Water Line Replacement Cost? (updated December 2025)

Who is digging in your yard

Our company is listed as a certified septic installer on Georgia DPH's September 18, 2026 roster. It is a septic credential, but it names the same crew that trenches your water line.

Ready when you are

Meter spinning with everything off? THE LEAK IS PROBABLY OURS TO FIND.

Tell us your McDonough address and what the meter shows. We will trace the line, fix or replace it and give you a free estimate before we dig.

(678) 863-5620
  • Georgia DPH-certified installer & pumper
  • Residential & commercial
  • Oxford, GA

Property type
What do you need?
Rather talk? (678) 863-5620
Where's the property?
Is sewage backing up inside? (optional)
Who should we call?

By submitting, you agree we may call or text you about this request. Msg & data rates may apply. Reply STOP to opt out. SMS terms.

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